- Vendor
- Recurly, Inc.
- Founded
- 2009
- Headquarters
- San Francisco, USA
- Parent company
- Accel-KKR (majority shareholder since 2020, not reconfirmed on an official 2026 page)
- Product type
- Produit autonome (cœur Recurly Subscriptions, produits additionnels Engage / RevRec / Commerce)
- Sales motion
- PLG (self-serve, online payment); Hybrid
- Regions served
- Global
- Pricing model
- % of billed revenue
- Entry price
- $249/month + 0.9% of billed volume (Starter plan, first $40K of monthly billing included)
- Public pricing
- Yes
- Free trial
- Yes (90 days, Starter plan)
- Free plan
- No
- Setup fees
- On quote
- Deployment
- SaaS
- Data hosting
- Your choice (US, EU)
- Uptime SLA
- 99,5 %
- Certifications
- PCI DSS Level 1 ; SOC 2 Type II
- GDPR
- Yes
- SSO / SCIM
- SSO yes (Okta, Microsoft Entra, Google; not on Starter/Pro), SCIM yes (Okta, on request)
- API
- Yes (REST) + https://docs.recurly.com/recurly-subscriptions/reference
- Webhooks
- Yes
- Sandbox
- Yes
- Currencies
- 141 devises
- Implemented by
- Self-serve; Vendor; Partner integrator
- Migration tools
- Yes + Shopify and other platforms (migration handled by professional services); self-serve API import from any system
- Onboarding included
- No
- Support channels
- Chat; Email; Portal (tickets); Dedicated CSM (beyond Starter/Pro, depending on ACV threshold or paid package)
- Support hours
- Depends on the plan (standard 7 days a week; Premium support 24/7)
- Customers claimed
- 2,300+ companies (vendor claim)
- Primary buyer
- Finance (Growth / Product en secondaire)
- Quote-to-invoice handoff
- Synced (via integration)
- Deal complexity
- Complex (ramps, multi-year, multi-entity)
- Contract types
- Monthly; annual; multi-year; ramp; mid-term amendments
- Replaces
- Existing billing system / in-house tool; Shopify subscription apps; Salesforce CPQ (complemented rather than replaced)