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Recurly Quote-to-cash (QTC) software review

Established

“Make revenue predictably easy”

Our verdict: Best for SMB, mid-market and enterprise companies that want a billing-first platform strong in billing.

Recurly is a billing-first platform headquartered in the United States. It ranks #18 of 44 in our quote-to-cash software ranking with a score of 67.3/100, and documents capabilities in 10 of the 12 quote-to-cash stages. Its strongest area is billing; its weakest is quote and sell. G2 rating: 4.1/5.

Overall score

67.3/100

18th of 44

Score breakdown

  • Quote and sell 4.2/15
  • Contracts and orders 7/15
  • Billing 12.5/15
  • Collections, tax and revenue 10.6/15
  • Reporting, platform and AI 10.6/15
  • Integration ecosystem 18.3/20
  • G2 rating 4.1/5

User reviews

4.1/5 on G2

Data checked on October 13, 2026

Every capability links to its public source — methodology

Pros

  • Dunning
  • Ramped and multi-year deals
  • Amendments

Cons

  • Quote templates only through a partner
  • No documented approval workflows
  • No documented e-signature

Pros and cons are derived from the capabilities Recurly documents publicly, not from opinions.

Recurly at a glance

Vendor
Recurly, Inc.
Founded
2009
Headquarters
San Francisco, USA
Parent company
Accel-KKR (majority shareholder since 2020, not reconfirmed on an official 2026 page)
Product type
Produit autonome (cœur Recurly Subscriptions, produits additionnels Engage / RevRec / Commerce)
Sales motion
PLG (self-serve, online payment); Hybrid
Regions served
Global
Pricing model
% of billed revenue
Entry price
$249/month + 0.9% of billed volume (Starter plan, first $40K of monthly billing included)
Public pricing
Yes
Free trial
Yes (90 days, Starter plan)
Free plan
No
Setup fees
On quote
Deployment
SaaS
Data hosting
Your choice (US, EU)
Uptime SLA
99,5 %
Certifications
PCI DSS Level 1 ; SOC 2 Type II
GDPR
Yes
SSO / SCIM
SSO yes (Okta, Microsoft Entra, Google; not on Starter/Pro), SCIM yes (Okta, on request)
API
Yes (REST) + https://docs.recurly.com/recurly-subscriptions/reference
Webhooks
Yes
Sandbox
Yes
Currencies
141 devises
Implemented by
Self-serve; Vendor; Partner integrator
Migration tools
Yes + Shopify and other platforms (migration handled by professional services); self-serve API import from any system
Onboarding included
No
Support channels
Chat; Email; Portal (tickets); Dedicated CSM (beyond Starter/Pro, depending on ACV threshold or paid package)
Support hours
Depends on the plan (standard 7 days a week; Premium support 24/7)
Customers claimed
2,300+ companies (vendor claim)
Primary buyer
Finance (Growth / Product en secondaire)
Quote-to-invoice handoff
Synced (via integration)
Deal complexity
Complex (ramps, multi-year, multi-entity)
Contract types
Monthly; annual; multi-year; ramp; mid-term amendments
Replaces
Existing billing system / in-house tool; Shopify subscription apps; Salesforce CPQ (complemented rather than replaced)

Integrations

CRM
Salesforce
Accounting and ERP
NetSuite; QuickBooks; Xero
Payment gateways
Adyen ; Amazon Pay ; Authorize.net ; Braintree ; Chase Paymentech ; Check Commerce ; Checkout.com ; Fiserv Commerce Hub ; Cybersource ; dLocal ; Ebanx ; FreedomPay ; GoCardless ; Nuvei ; PayPal Complete ; Stripe ; TSYS ; Worldpay
Tax engines
Avalara AvaTax ; Avalara for Communications ; Vertex
Data warehouses
Snowflake
Marketplaces
Google Cloud Marketplace ; Shopify App Store (Recurly Commerce)

Quote-to-cash capabilities

Recurly documents 57 of the 79 capabilities we check, across 10 of the 12 quote-to-cash stages. Each level links to the public page that proves it.

Catalog and pricing

Product catalog Core strength
Multi-currency price books Supported
Bundles Supported
Pricing rules Not documented
Price versioning Supported
Pricing models Core strength

Configure-price-quote (CPQ)

Guided selling Not documented
Configuration rules Not documented
Discounts and guardrails Supported
Quote templates Via partner
Multi-currency quotes Not documented
Quote versioning Not documented
Ramped and multi-year deals Supported
AI quoting assistant Not documented

Approvals and deal desk

Approval workflows Not documented
Discount thresholds Not documented
Parallel and sequential approvals Not documented
Deal desk Not documented
Margin visibility Not documented

Proposals and e-signature

Proposal documents Not documented
E-signature Not documented
Buyer deal room Not documented
Online acceptance Not documented

Contracts

Contract generation Not documented
Clause library Not documented
Redlining Not documented
Contract repository Not documented
Renewal clause tracking Supported

Orders and provisioning

Order from signed quote Via partner
Amendments Supported
Co-terming Supported
Entitlements and provisioning Supported

Billing and invoicing

Subscriptions Core strength
Usage metering Supported
Usage rating Supported
Hybrid pricing Supported
Prepaid credits Supported
Proration Supported
Invoice generation and scheduling Supported
Invoice customization Core strength
Consolidated and multi-entity billing Supported
Credit notes Supported
Multiple billing frequencies Supported
Parent and child account hierarchy Supported

Payments and collections

Payment gateways Supported
Payment methods Supported
Customer portal Supported
Dunning Core strength
Accounts receivable automation Supported
Cash application and reconciliation Supported
Payment terms Supported
Multiple payment providers Supported

Tax

Tax calculation Supported
Compliant e-invoicing Not documented
Multi-entity tax Supported

Revenue recognition

ASC 606 and IFRS 15 Add-on
Deferred revenue Add-on
Revenue waterfall Add-on
General ledger entries Supported
Audit trail Supported

Renewals and lifecycle

Automatic renewals Supported
Renewal quotes Not documented
Expansion and upsell Supported
Cancellations Supported

Reporting and metrics

MRR and ARR Supported
Churn Supported
Bookings, billings and revenue Supported
Cohorts Supported
Forecasting Add-on

Platform and AI

API Supported
Webhooks Supported
Two-way CRM sync Supported
ERP sync Supported
AI collections agents Supported
Roles and permissions Supported
MCP server Supported
CRM widget Supported
Billing anomaly detection Not documented
AI customer health agents Add-on

Not published by the vendor: Interface languages, E-signature, SOX support, Implementation time, G2 categories, G2 badges.

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